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Patient Rights and Responsibilities

Sets out the rights every hospice patient has, how and when the Agency gives the patient spoken and written notice of those rights and responsibilities, how the patient’s signature and understanding are recorded, the extra notices Texas requires at admission (complaints, abuse reporting and, for patients aged 60 or over, the Rights of the Elderly), and how staff protect those rights in daily practice.

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About this policy
Policy number
TX-HSP-PR-01
Version
1.0
Main rule
42 CFR §418.52
Library
Texas hospice · 59 policies
Category
Patient rights
Sections
21

In short

  • Before any care starts, the admitting nurse explains the patient’s rights out loud and gives a written copy, in a language the patient understands.
  • The patient or representative signs to confirm they got the notice. File the signed form in the record.
  • Patients aged 60 or over also get the Rights of the Elderly form.
  • Every patient may refuse care, choose their doctor, complain and get good pain control. Never treat anyone differently for complaining.
  • Report any possible abuse, neglect, injury of unknown cause or missing property to the Administrator right away.
  • Use a qualified interpreter, not a child, when the patient does not speak English well.

What's inside

21 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (42 CFR §418.52; 26 TAC §558.282)
  • 5. Giving Notice of Rights at the Start of Care
  • 5.1 When the patient cannot receive the notice
  • 5.2 Who exercises the patient’s rights
  • 5.3 Language and communication
  • 6. The Patient’s Rights
  • 7. Patient Responsibilities
  • 8. Protecting Rights in Daily Practice
  • 9. Information About Coverage, Scope and Payment
  • 10. Repeating and Updating the Notice
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • Show me where this patient received spoken and written notice of rights during the initial assessment visit, before care was furnished, and the signature confirming receipt.
  • How do you give the notice of rights to a patient who does not speak English or cannot read?

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