Coordination of Services and Receipt of Physician Orders
Sets out the Agency’s system for sharing information among all disciplines and settings and with other providers, and the protocols staff follow when receiving physician and practitioner orders, including who may take verbal orders, how they are recorded, the Agency’s time frame for countersignature, and safeguards for faxed and electronic orders.
About this policy
- Policy number
- TX-HSP-IDG-03
- Version
- 1.0
- Main rule
- 42 CFR §418.56(e)
- Library
- Texas hospice · 59 policies
- Category
- Hospice care
- Sections
- 22
In short
- Tell the RN coordinator the same day about any change, new need, missed visit or family concern.
- Write your visit notes on the day of the visit.
- Only licensed nurses take verbal orders. Read the order back, write it down and sign it right away.
- The practitioner must sign a verbal order within 14 days. Medical records staff chase unsigned orders.
- If a fax goes to the wrong place, tell the sender and the Administrator straight away.
What's inside
22 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (42 CFR §418.56(e); 26 TAC §558.823, §558.288, §558.297)
- 5. Communication Among Agency Disciplines
- 6. Contractors, Volunteers and Inpatient Settings
- 7. Coordination With Other Providers
- 8. Receiving Orders
- 8.1 Who may give orders
- 8.2 Who may take verbal orders
- 8.3 Recording a verbal order
- 8.4 Countersignature time frame
- 8.5 Orders by fax and electronic transmission
- 9. Orders in the Record
- 10. Responsibilities
- 11. Records and Compliance Monitoring
- 12. Staff Training
- 13. References
- 14. Related Policies and Forms
- 15. Approval
- 16. Revision History
An inspector may ask
- How do your disciplines share information about a patient between IDG meetings, including contracted staff and inpatient facilities?
- Show me documentation of coordination with this patient’s other providers and the facility where the patient lives.
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