Agency Investigations and Provider Investigation Reports
Sets out how the Agency investigates allegations of abuse, neglect and exploitation and other alleged violations: starting immediately, protecting patients, completing and sending the HHSC Provider Investigation Report (Form 3613) no later than the 10th day after the report, finishing within 30 days unless a documented reasonable cause exists, reporting verified violations, and taking corrective action.
About this policy
- Policy number
- TX-HSP-ANE-02
- Version
- 1.0
- Main rule
- 26 TAC §558.250
- Library
- Texas hospice · 59 policies
- Category
- Safeguarding
- Sections
- 17
In short
- When a patient may have been harmed by our staff, the investigation starts the same day.
- A staff member who is accused is taken off patient visits until the investigation is finished. This is not a finding of guilt.
- Tell the truth, keep what you know private, and do not talk to others about the case.
- Do not throw away or change any notes, logs or evidence.
What's inside
17 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (26 TAC §558.250)
- 5. Immediate Actions (day 0)
- 6. Investigation
- 7. HHSC Provider Investigation Report (Form 3613)
- 8. Completion, Outcome and Corrective Action
- 9. Deaths in an Inpatient Unit Associated with Restraint or Seclusion
- 10. Responsibilities
- 11. Records and Compliance Monitoring
- 12. Staff Training
- 13. References
- 14. Related Policies and Forms
- 15. Approval
- 16. Revision History
An inspector may ask
- Show me your last self-reported incident: the date you reported it, the date Form 3613 was sent, and the date the investigation closed.
- What did you do with the employee while the investigation was open?
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