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Volunteer Program

Sets out how the Agency recruits, screens, orients, trains, supervises and keeps volunteers; the roles volunteers may and may not fill; the volunteer place on every interdisciplinary team; and the records of volunteer hours and cost savings, including the federal level of activity of at least five percent of paid patient care hours.

Preview: full text with a package
About this policy
Policy number
OH-HSP-VOL-01
Version
1.0
Main rule
OAC 3701-19-13
Library
Ohio hospice · 60 policies
Category
Human resources
Sections
19

In short

  • Volunteers are part of every hospice team in Ohio. Quinn Sample supervises all volunteers.
  • Finish your volunteer orientation, criminal records check and health screening before you visit any patient.
  • Stay within your role. Never handle, count or dispose of medicines, and never accept money or gifts.
  • Call the hospice first if a patient has an emergency or dies during your visit.
  • Record every visit, and report any sign of abuse or missing medicine the same day.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (OAC 3701-19-13; 42 CFR §418.78)
  • 5. Recruitment and Retention
  • 6. Screening Before Service
  • 7. Orientation and Training
  • 8. Roles Volunteers May and May Not Fill
  • 9. Supervision and Availability
  • 10. Volunteers on the Interdisciplinary Team
  • 11. Level of Activity and Cost Savings
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • Show me a volunteer's orientation record. Does it cover all the topics the Ohio rule lists?
  • Who supervises volunteers, and how are volunteers available to patients and families when needed?

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