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Patient and Family Rights and Responsibilities

Sets out the rights and responsibilities of hospice patients and families under 42 CFR §418.52 and the Ohio hospice rules, how and when the Agency gives the notice of rights, who exercises a patient's rights when the patient cannot, the Ohio contacts every patient receives, and how staff protect those rights in daily practice.

Preview: full text with a package
About this policy
Policy number
OH-HSP-PR-01
Version
1.0
Main rule
42 CFR §418.52
Library
Ohio hospice · 60 policies
Category
Client rights
Sections
21

In short

  • Explain the patient's rights out loud and give the written notice at the first visit, before any care.
  • Use a free interpreter when the patient or family prefers another language. Do not ask children to interpret.
  • Get the patient or representative to sign the acknowledgment form. If they cannot sign, write down why.
  • Treat every patient and their belongings with respect. Accept a refusal of care and tell the RN coordinator.
  • Report any abuse, neglect, injury of unknown cause or missing property to the Administrator right away.

What's inside

21 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (42 CFR §418.52; OAC 3701-19-20)
  • 5. The Rights of Patients and Families
  • 6. Patient and Family Responsibilities
  • 7. Giving the Notice of Rights
  • 7.1 Timing and Manner
  • 7.2 The Admission Packet
  • 7.3 Signed Acknowledgment
  • 8. Who Exercises the Patient's Rights
  • 9. Contact Information Every Patient Receives
  • 10. Protecting the Rights in Daily Practice
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • Show me where this patient received the notice of rights verbally and in writing during the initial assessment visit, before care was furnished.
  • How do you give the notice to a patient who does not speak English or who has a vision or hearing impairment?

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