Reduction, Suspension, Transfer, and Discharge
Sets when services may be reduced, suspended, transferred or ended, what the Agency tries first, the written notice it gives (thirty days for PASSPORT, thirty calendar days for ODM-administered waivers with the listed exceptions, and an Agency standard for private pay), how it handles hospital stays and safety suspensions, how it helps a client move to another provider, and what the discharge summary records.
About this policy
- Policy number
- OH-HC-DC-01
- Version
- 1.0
- Main rule
- OAC 173-39-02(B)(3)(d)
- Library
- Ohio home care · 49 policies
- Category
- Service delivery
- Sections
- 21
In short
- Services end only for a fair reason, never because a client complained.
- Most clients get written notice at least 30 days before services end. The supervisor handles this.
- If you face violence or threats, leave the home, call 911 if needed, and call the office.
- Tell the office at once if a client goes into hospital, so visits can be stopped and the case manager told.
- Return any client keys or property to the client at the last visit.
What's inside
21 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (OAC 173-39-02(B)(3)(d))
- 5. Reasons Services May Be Reduced or Ended
- 6. Before Ending or Reducing Services
- 7. Notice Periods
- 8. What the Notice Says
- 9. Suspension for Serious, Imminent Risk
- 10. Hospital Stays and Other Temporary Absences
- 11. Helping a Client Transfer
- 12. Discharge and the Discharge Summary
- 13. Death of a Client
- 14. Responsibilities
- 15. Records and Compliance Monitoring
- 16. Staff Training
- 17. References
- 18. Related Policies and Forms
- 19. Approval
- 20. Revision History
An inspector may ask
- Show me a client you discharged. What notice did the client and the case manager receive, and when?
- When may you stop services without thirty days' notice?
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