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Homemaker, Respite, Errand, and Escort Services

Sets how the Agency provides homemaker services (only when incidental to personal care or essential to the client's own health and welfare, never for other household members), respite for family caregivers, errands outside the client's presence, and escort and transportation, including the ODA homemaker activity list, handling clients' money on errands, and the driver standards for staff who transport clients.

Preview: full text with a package
About this policy
Policy number
OH-HC-SVC-03
Version
1.0
Main rule
ORC 3740.01(Q)(4) to (6)
Library
Ohio home care · 49 policies
Category
Service delivery
Sections
19

In short

  • Homemaker work is for the client only, not for other people in the home.
  • No ladders, heavy furniture, yard work or home repairs.
  • On errands, write down the money you receive and bring back every item, the receipt and the exact change.
  • Drive a client only if your supervisor approved you as a driver and the plan allows it.
  • During respite, never leave a client who cannot be alone. If the caregiver is late, stay and call the office.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (ORC 3740.01(Q)(4) to (6))
  • 5. Homemaker Services
  • 6. What Homemaker Services Do Not Include
  • 7. Respite Services
  • 8. Errands and Shopping
  • 9. Escort and Transportation
  • 10. Driver Standards
  • 11. ODA Homemaker Requirements
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • How do you make sure homemaker services are for the client and not the rest of the household?
  • Show me how an aide accounts for a client's money after running an errand.

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