Emergency Preparedness and Continuity of Services
Sets out the Agency's emergency preparedness and continuity plan: the disaster coordinator and alternate, the hazards the plan covers in the counties served, an emergency plan and priority level for every client, staffing back-up plans (including the back-up plans required by the Ohio Department of Aging and the Ohio Department of Medicaid for waiver clients), the staff contact tree, how the plan is activated, safe travel and visits during an emergency, notices to case managers and families when services are missed, keeping records and systems available, public health emergencies, recovery, and yearly exercises and review.
- Policy number
- OH-HC-EP-01
- Version
- 1.0
- Main rule
- OAC 173-39-02.11(C)(2)(c)
- Library
- Ohio home care · 49 policies
- Category
- Emergency preparedness
- Sections
- 24
In short
- Every client has an emergency plan and a priority level. Know the level of each client you serve.
- In an emergency, answer the Agency's calls and texts and tell your supervisor if you can work.
- Never drive through flooded roads or travel when officials say roads are closed. Call your supervisor instead.
- If an emergency happens during a visit, help the client follow the plan, call 911 if anyone is in danger, then call the office.
- After a storm or outage, check the client's heat or cooling, food, water, medicines and equipment, and report problems.
- Keep your phone number current with the office and your phone charged when bad weather is coming.
What's inside
24 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (OAC 173-39-02.11(C)(2)(c))
- 5. The Emergency Plan and the Disaster Coordinator
- 6. Hazards the Plan Covers
- 7. Client Emergency Plans and Priority Levels
- 8. Staffing Back-Up Plans
- 9. Communication: Contact Lists and the Staff Contact Tree
- 10. Activating the Plan
- 11. During the Emergency: Visits, Travel and Staff Safety
- 12. Notices to Case Managers, ODA's Designee and Families
- 13. Keeping the Office Running
- 14. Public Health Emergencies and Infectious Disease
- 15. Recovery and Review After an Emergency
- 16. Exercises and Annual Review
- 17. Responsibilities
- 18. Records and Compliance Monitoring
- 19. Staff Training
- 20. References
- 21. Related Policies and Forms
- 22. Approval
- 23. Revision History
An inspector may ask
- Who is your disaster coordinator, and who takes over if that person is not available?
- Show me this client's emergency plan and priority level. When was it last updated?
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