Code of Conduct and Professional Boundaries
The Agency's code of conduct for everyone who works with clients. It adopts, for all clients, the Ohio Department of Aging's list of unethical, unprofessional, disrespectful and illegal behavior and the Ohio Department of Medicaid's conduct rules for waiver providers, sets professional boundaries, and explains how concerns are reported and handled.
About this policy
- Policy number
- OH-HC-ETH-01
- Version
- 1.0
- Main rule
- OAC 173-39-02(B)(8)
- Library
- Ohio home care · 49 policies
- Category
- Ethics
- Sections
- 17
In short
- Never accept gifts, tips, money or loans from a client or the family.
- During visits: no personal phone calls or texts, no TV or games, no smoking, no sleeping, and never bring anyone or a pet with you.
- Never become a client's power of attorney, guardian or representative, and never buy from or sell to a client.
- Do not post anything about a client on social media. Do not discuss religion, politics or your personal problems.
- Report any breach to your supervisor the same day. You will not be punished for reporting in good faith.
What's inside
17 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (OAC 173-39-02(B)(8))
- 5. Behavior That Is Never Allowed
- 6. Fitness to Work
- 7. Professional Boundaries
- 8. Dress, Identification and Honesty
- 9. Reporting Concerns and Investigation
- 10. Responsibilities
- 11. Records and Compliance Monitoring
- 12. Staff Training
- 13. References
- 14. Related Policies and Forms
- 15. Approval
- 16. Revision History
An inspector may ask
- Show me the policy that requires your employees to follow the ODA ethical standards, and the signed acknowledgments.
- What may an aide do if a client offers a gift or a tip?
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