Client Property, Money, Gifts, and Claims for Theft or Damage
Protects clients' money and belongings: what staff may and may not do with client property and funds, how errands and purchases with a client's money are handled and receipted, the liability insurance and written theft or damage claim instructions the Agency keeps, and how a suspected theft or a claim for loss is handled.
About this policy
- Policy number
- OH-HC-ETH-02
- Version
- 1.0
- Main rule
- OAC 173-39-02(A)(5)
- Library
- Ohio home care · 49 policies
- Category
- Ethics
- Sections
- 17
In short
- Never use a client's card or PIN, and never be named on a client's bank account.
- For errands, count the client's cash together before you go, and bring back the receipt and the change. Fill in the errand record.
- Do not use a client's things, food or drink without permission.
- If something seems to be missing, tell your supervisor right away.
- Clients get written instructions on how to claim for theft or damage.
What's inside
17 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (OAC 173-39-02(A)(5))
- 5. What Staff May and May Not Do
- 6. Errands and Purchases
- 7. Keys, Codes and Valuables
- 8. Insurance and Claims for Theft or Damage
- 9. Suspected Theft or Exploitation
- 10. Responsibilities
- 11. Records and Compliance Monitoring
- 12. Staff Training
- 13. References
- 14. Related Policies and Forms
- 15. Approval
- 16. Revision History
An inspector may ask
- Show me your insurance coverage for clients' losses due to theft or property damage.
- What written instructions do you give a client who wants to claim for a loss?
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