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HIPAA Privacy and Confidentiality of Client Information

Makes every employee and volunteer protect clients' health information as the HIPAA Privacy Rule, the MI Choice confidentiality standard and the Home Help operating standards require: a designated privacy official, a Notice of Privacy Practices with a signed acknowledgment, uses and disclosures only for treatment, payment, operations or as the law allows, written authorization for anything else, the client's rights to access, amendment, an accounting, restrictions and confidential communications, a record of every release, workforce training, sanctions, complaints without retaliation, and six-year documentation. It also sets the everyday rules caregivers follow in clients' homes.

Preview: full text with a package
About this policy
Policy number
MI-HC-PRV-01
Version
1.0
Main rule
45 CFR §164.530
Library
Michigan home care · 50 policies
Category
Privacy
Sections
20

In short

  • Client information is private. Share it only with people who need it for the client's care or payment.
  • Never post, photograph or text anything about a client from your personal accounts.
  • Do not confirm that someone is a client to callers you cannot verify. Send them to the office.
  • Each new client gets the Notice of Privacy Practices and is asked to sign the acknowledgment.
  • Think information went to the wrong person? Tell the privacy official, Lee Sample, the same day.

What's inside

20 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (45 CFR §164.530)
  • 5. Privacy Official and Contact Person
  • 6. Notice of Privacy Practices
  • 7. When Client Information May Be Used or Shared Without Authorization
  • 8. When Written Authorization Is Required
  • 9. Record of Every Release
  • 10. Client Privacy Rights
  • 11. Everyday Rules for Caregivers and Office Staff
  • 12. Complaints, Sanctions, Mitigation and No Retaliation
  • 13. Responsibilities
  • 14. Records and Compliance Monitoring
  • 15. Staff Training
  • 16. References
  • 17. Related Policies and Forms
  • 18. Approval
  • 19. Revision History

An inspector may ask

  • Who is your privacy official? Show me the designation.
  • Show me your Notice of Privacy Practices and a signed acknowledgment from a client who started this year.

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