Electronic Visit Verification
Requires every Medicaid personal care visit (Home Help and MI Choice) that starts or ends in the client's home to be recorded in HHAeXchange or an approved alternative EVV system that captures the six federal data elements, explains how workers clock in and out, how the live-in caregiver exemption works, how missed or wrong entries are corrected, and how the Agency keeps manual edits low enough to meet the 85 percent quarterly compliance threshold MDHHS enforces.
About this policy
- Policy number
- MI-HC-BUS-03
- Version
- 1.0
- Main rule
- 42 U.S.C. §1396b(l)
- Library
- Michigan home care · 50 policies
- Category
- Business
- Sections
- 18
In short
- Clock in when you arrive and clock out when you leave, every visit, using the EVV app.
- No signal? Use the app offline and connect by the end of the day.
- Use the client's landline for the phone line only if the client agrees.
- Never clock in or out for someone else or share your login.
- If you forget or make a mistake, call the office the same day.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (42 U.S.C. §1396b(l))
- 5. The Agency's EVV System
- 6. What Workers Do on Every Visit
- 7. Exemptions
- 8. Manual Edits and Corrections
- 9. Compliance Monitoring
- 10. Billing and Records
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- Which EVV system do you use, and for which programs?
- Show me how a worker clocks in and out, and how you correct a missed clock-out.
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