Coordination with Adult Services Workers, Supports Coordinators, and Other Providers
Sets out how the Agency works with the people who authorize and oversee each client's services, the MDHHS adult services worker for Home Help and the waiver agency's supports coordinator for MI Choice, and with physicians, home health and hospice agencies and other providers. It covers the Home Help caregiver interviews with the ASW, the 10-business-day reports of changes that affect payment, observing and reporting changes in a participant's condition to the supports coordinator, cooperating with waiver agency reviewers, avoiding duplication with other services, and sharing information only as HIPAA and the MI Choice confidentiality rule allow.
- Policy number
- MI-HC-SP-03
- Version
- 1.0
- Main rule
- MPM Home Help §8.6.E.2
- Library
- Michigan home care · 50 policies
- Category
- Service delivery
- Sections
- 18
In short
- Before you leave, tell the office about any change in the client's health, mood, eating, skin, mobility or home.
- Emergency: call 911 first, then the office. Suspected abuse: report to adult protective services right away.
- Hospital stays and stopping services are reported to the Home Help worker within 10 business days.
- Go to your interviews with the client's adult services worker, and show your ID when asked.
- Share client information only with people who need it for the client's care.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (MPM Home Help §8.6.E.2)
- 5. Who the Agency Coordinates With
- 6. Home Help: Working with the Adult Services Worker
- 7. MI Choice: Working with the Supports Coordinator and the Waiver Agency
- 8. Reporting a Change in Condition
- 9. Coordinating with Other Services and Avoiding Duplication
- 10. Sharing Information
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- This Home Help client was in hospital last month. When and how did you tell the adult services worker?
- Show me how a caregiver reports a change in a participant's condition, and how it reached the supports coordinator.
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