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Client Money, Property, and Prevention of Theft

Protects clients' money and belongings: workers never take, borrow or control a client's money, cards or property; shopping and errands follow a receipt-and-change procedure recorded on a form the client signs; money management under community living supports means helping the client manage, never managing for them; and suspected theft or exploitation is reported at once, investigated, and handled as a critical incident and an adult protective services report where it applies.

Preview: full text with a package
About this policy
Policy number
MI-HC-ETH-02
Version
1.0
Main rule
MCL 400.11
Library
Michigan home care · 50 policies
Category
Ethics
Sections
16

In short

  • Never take, borrow or hold a client's money, cards, PIN or belongings.
  • For shopping, write the amount given, bring back the receipt and change, and have the client initial the record.
  • Never mix the client's shopping with your own.
  • If money or property goes missing, call your supervisor the same shift.
  • Suspected exploitation of a vulnerable adult must be reported to Adult Protective Services at 855-444-3911.

What's inside

16 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (MCL 400.11)
  • 5. Rules for Every Worker
  • 6. Shopping and Errands
  • 7. Money Management Under Community Living Supports
  • 8. Suspected Theft, Loss or Exploitation
  • 9. Responsibilities
  • 10. Records and Compliance Monitoring
  • 11. Staff Training
  • 12. References
  • 13. Related Policies and Forms
  • 14. Approval
  • 15. Revision History

An inspector may ask

  • Walk me through how your worker does a client's grocery shopping and returns the change.
  • What happens when a client says money is missing?

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