Voluntary Transfer and Discharge

Protects each client's right to choose a provider, to be discharged, to transfer to another provider and to discontinue all services, and sets how the Agency plans a voluntary transfer or discharge: the planning conference, a copy of the current individual service plan, the written discharge summary within five working days of the client's notice, the LT-PCS notice to the LTC Access contractor, refunds and burial policies, and closing the record, without ever coercing the client to stay.