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Surveys, Statements of Deficiencies, Plans of Correction, and Appeals

Explains how the Agency prepares for and cooperates with LDH licensing and complaint surveys, posts statements of deficiencies, writes and carries out plans of correction, and uses its rights to informal reconsideration, administrative reconsideration and administrative appeal, with the deadlines Louisiana sets.

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About this policy
Policy number
LA-HC-GOV-05
Version
1.0
Main rule
LAC 48:I.5017
Library
Louisiana home care · 50 policies
Category
Governance
Sections
19

In short

  • LDH surveyors can arrive without notice, at the office or in a client's home.
  • Tell the Administrator right away when a surveyor arrives, and help them get the records they ask for.
  • Surveyors may interview you. Answer truthfully and in your own words.
  • Never change, add to or backdate a record because of a survey.
  • After a survey you will be trained on any correction that affects your work.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (LAC 48:I.5017)
  • 5. Being Ready at All Times
  • 6. During a Survey
  • 7. Posting and Disclosure of Statements of Deficiencies
  • 8. Writing and Carrying Out the Plan of Correction
  • 9. Informal Reconsideration of Deficiencies
  • 10. Sanctions, Provisional Licenses and Revocation
  • 11. Administrative Reconsideration and Appeal of a Denial or Revocation
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • Where is your most recent annual survey statement of deficiencies posted?
  • Show me your plan of correction for the last survey and the evidence that each correction was made and is holding.

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