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Quality Enhancement Plan

Sets out the Agency’s quality enhancement (QE) plan under LAC 48:I.5061: a QE committee that meets every quarter (the rule requires at least bi-annual meetings), a quarterly review of the risk factors that affect client health, safety and welfare (complaints, incidents, and abuse, neglect and exploitation), action plans for individual and system-wide issues, reporting to the Administrator and governing body, and keeping at least 12 months of QE records.

Preview: full text with a package
About this policy
Policy number
LA-HC-QE-01
Version
1.0
Main rule
LAC 48:I.5061
Library
Louisiana home care · 50 policies
Category
Quality
Sections
19

In short

  • Every quarter the Agency reviews complaints, incidents and abuse reports to find risks to clients.
  • Your reports, visit records and EVV entries are the data the quality committee uses, so make them accurate.
  • Problems that affect client health or safety are fixed at once, not at the next meeting.
  • Tell your supervisor about anything that could be done better; good ideas go to the committee.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (LAC 48:I.5061)
  • 5. The QE Committee
  • 6. Quarterly Risk-Factor Review
  • 7. Individual Client Issues
  • 8. System-Wide Issues and Action Plans
  • 9. Correcting Health and Safety Problems at Once
  • 10. Evaluation and Improvement
  • 11. Reporting
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • Show me your quality enhancement plan and the minutes of the last two QE committee meetings.
  • How do you identify risk factors each quarter? Show me the review of complaints, incidents and abuse allegations.

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