Fees, Billing, and Financial Arrangements
Sets how the Agency tells each client, before admission, what services cost and who pays, how it bills private-pay clients, Medicaid and other payers accurately, what it may never charge, and how unpaid balances are handled under Louisiana's rules on involuntary discharge for nonpayment.
About this policy
- Policy number
- LA-HC-BUS-01
- Version
- 1.0
- Main rule
- LAC 48:I.5039.D.2.d
- Library
- Louisiana home care · 50 policies
- Category
- Business
- Sections
- 18
In short
- Every client is told in writing, before services start, what services cost and who pays.
- Medicaid clients never pay for covered services. Never ask a client or family for money.
- The Agency bills only for care you actually gave and recorded, so clock in and out through EVV every visit.
- Write down exactly what you did. Your service log is the proof for every bill.
- Send any client question about a bill to the office.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (LAC 48:I.5039.D.2.d)
- 5. Telling the Client Before Admission
- 6. Billing Private-Pay Clients
- 7. Billing Medicaid and Other Payers
- 8. What the Agency Never Charges
- 9. Unpaid Balances and Nonpayment
- 10. Accounting
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- Show me where this client's service agreement states the financial arrangements and any fees the client pays.
- How did you inform the client of the financial aspect of services?
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