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Electronic Visit Verification

Contains the written internal EVV policies the Louisiana Department of Health requires of in-home personal care providers: clocking in and out, no sharing of credentials, editing and manual entries with supporting documentation, the Connectivity Test form, the 80% threshold, signed user attestations, ending access when staff leave, and monitoring compliance.

Preview: full text with a package
About this policy
Policy number
LA-HC-BUS-02
Version
1.0
Main rule
LDH EVV Policy and Procedures (OAAS-ADM-23-001 / OCDD-A-23-005)
Library
Louisiana home care · 50 policies
Category
Business
Sections
22

In short

  • Clock in when you arrive and the service starts, and clock out when it ends, every visit, with your own login.
  • Never share your password or log in for someone else. It is fraud.
  • If your clock in or out fails, call the office the same day and sign a record of your exact times.
  • Not having a phone or data is not a reason for a manual entry. Tell your supervisor right away.
  • Only a supervisor can complete a Connectivity Test form, and only in person at the home.

What's inside

22 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (LDH EVV Policy and Procedures (OAAS-ADM-23-001 / OCDD-A-23-005))
  • 5. Clocking In and Clocking Out
  • 6. Passwords and Credentials
  • 7. When Clock In or Clock Out Is Not Recorded
  • 8. Editing EVV Entries
  • 9. Homes Without Connectivity
  • 10. The 80% Threshold
  • 11. Signed Attestations and Training
  • 12. Ending Access When Staff Leave
  • 13. Monitoring EVV Compliance
  • 14. Third-Party EVV Systems
  • 15. Responsibilities
  • 16. Records and Compliance Monitoring
  • 17. Staff Training
  • 18. References
  • 19. Related Policies and Forms
  • 20. Approval
  • 21. Revision History

An inspector may ask

  • Show me your written EVV policies and each worker's signed EVV attestation.
  • Show me the supporting documentation for these manual and edited entries.

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