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Code of Conduct, Professional Boundaries, Identification, and Social Media

Sets the standards of conduct, professional boundaries and attire every person who works for the Agency must meet in clients' homes, including carrying identification as an Agency employee, the rules on gifts, money and conflicts of interest, and the Agency's written social media policy, which Louisiana requires and which forbids photographs or recordings that could demean or humiliate a client.

Preview: full text with a package
About this policy
Policy number
LA-HC-ETH-01
Version
1.0
Main rule
LAC 48:I.5029.C.1
Library
Louisiana home care · 50 policies
Category
Ethics
Sections
18

In short

  • Carry your Agency ID badge on every visit and show it when asked.
  • Never post, share or keep photos, videos or details of a client. Demeaning photos are abuse under Louisiana rules, even if the client agreed.
  • Do not accept money or valuable gifts, and never borrow, lend, buy or sell with a client.
  • Never be named in a client's will, insurance, bank account or power of attorney.
  • Do only the tasks in the service plan, treat the home with respect, and report anything that could harm a client.

What's inside

18 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (LAC 48:I.5029.C.1)
  • 5. Standards of Conduct
  • 6. Attire and Identification
  • 7. Professional Boundaries, Gifts and Money
  • 8. Family Members and Conflicts of Interest
  • 9. Social Media, Photographs and Recordings
  • 10. When the Code Is Broken
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • Show me your standards of conduct and attire. How do clients know a worker is from your Agency?
  • Show me your written social media policy and the training records for it.

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