Admission Policies, Intake, Service Agreement, and Refusal of Admission
Sets the Agency's written admission policies and criteria (intake, admission criteria, criteria for minors, legal status, ages served, services and discharge criteria), how a referral is handled, the decision that the Agency has the capacity to safely provide the services, the written service agreement signed before admission, the documents every client receives at admission, the service area limits, the Medicaid LT-PCS and waiver rules on accepting and refusing beneficiaries, and the written statement of the reason when admission is refused.
- Policy number
- LA-HC-ADM-01
- Version
- 1.0
- Main rule
- LAC 48:I.5033
- Library
- Louisiana home care · 50 policies
- Category
- Service delivery
- Sections
- 20
In short
- The Agency serves only clients who live in the LDH region on its license and whose needs it can safely meet.
- Before the first visit, the client signs a written service agreement that lists the services, roles, expectations and charges.
- At admission the client also gets the rights notice, the grievance procedure, the 24-hour phone number, the back-up plan and the privacy notice.
- Never pressure or offer gifts to anyone to choose the Agency. Every person has the right to choose a provider.
- If someone asks why they were not accepted, tell your supervisor; the Agency gives the reason in writing.
What's inside
20 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (LAC 48:I.5033)
- 5. Admission Criteria (LAC 48:I.5033.A)
- 6. Intake
- 7. Capacity to Safely Provide Services
- 8. The Service Agreement (LAC 48:I.5039.D)
- 9. The Admission Visit and Packet
- 10. Service Area and Clients Outside the Region
- 11. Medicaid LT-PCS and Waiver Clients
- 12. Refusal of Admission (LAC 48:I.5033.D)
- 13. Responsibilities
- 14. Records and Compliance Monitoring
- 15. Staff Training
- 16. References
- 17. Related Policies and Forms
- 18. Approval
- 19. Revision History
An inspector may ask
- Show me your written admission policies and criteria. How are they made available to clients and legal representatives?
- Show me the signed service agreement for this client. Was it signed by all parties before the first visit?
See Cura Core with your agency's name on it.
Choose your state and type of agency, buy your Policy Pack online and get your sign-in by email. Already a customer? Sign in to your portal.