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Volunteer Program

Establishes the Agency’s volunteer program as Georgia requires: a designated coordinator of volunteer services, written policies on recruitment and retention, screening, orientation, scope of function, supervision, infection control, training, documentation and patient rights and abuse reporting; volunteers serving without compensation; and, if Medicare-certified, the 5 percent level of activity and cost savings records.

Preview: full text with a package
About this policy
Policy number
GA-HSP-VOL-01
Version
1.0
Main rule
Ga. Comp. R. & Regs. 111-8-37-.20
Library
Georgia hospice · 60 policies
Category
Human resources
Sections
19

In short

  • Volunteers are part of every patient’s hospice care team and serve without pay.
  • Quinn Sample screens, trains and supervises all volunteers.
  • Volunteers never give medicine, never give hands-on care they are not assigned, and never drive patients in their own cars.
  • Write down each visit and your hours and hand them in within 48 hours.
  • Report any abuse, neglect, change in the patient or serious incident right away.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (Ga. Comp. R. & Regs. 111-8-37-.20; 42 CFR §418.78)
  • 5. Volunteer Policies Required in Georgia
  • 6. Recruitment and Retention
  • 7. Screening
  • 8. Orientation
  • 9. Scope of Function
  • 10. Supervision
  • 11. Ongoing Training and Support
  • 12. Documentation of Volunteer Activities
  • 13. Responsibilities
  • 14. Records and Compliance Monitoring
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • Who is your volunteer coordinator? Show me your volunteer policies.
  • How do you screen, orient and supervise volunteers? Show me a volunteer’s file.

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