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Investigation of Alleged Violations and Protection of Patients

Sets out how the Agency investigates alleged abuse, neglect, exploitation, mistreatment, injuries of unknown source and misappropriation of patient property: starting immediately, protecting patients at once, interviewing and gathering evidence, cooperating with Adult Protective Services, law enforcement and the Department, completing the Georgia 45-day written report, reporting verified violations within 5 working days, and taking corrective action without retaliation.

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About this policy
Policy number
GA-HSP-ANE-02
Version
1.0
Main rule
42 CFR §418.52(b)(4)
Library
Georgia hospice · 60 policies
Category
Safeguarding
Sections
16

In short

  • Every allegation is investigated, starting the day it is received.
  • Anyone accused is taken off patient visits until the investigation ends. This is not a finding.
  • Cooperate truthfully with investigators and keep the matter confidential.
  • Do not touch evidence or question people yourself. Leave it to the investigator.
  • No one may be punished for reporting or for helping an investigation.

What's inside

16 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (42 CFR §418.52(b)(4); Ga. Comp. R. & Regs. 111-8-37-.06(5))
  • 5. Immediate Actions (Day 0)
  • 6. Investigation
  • 7. Completion, Outcome and Corrective Action
  • 8. Alleged Violations in Facilities
  • 9. Responsibilities
  • 10. Records and Compliance Monitoring
  • 11. Staff Training
  • 12. References
  • 13. Related Policies and Forms
  • 14. Approval
  • 15. Revision History

An inspector may ask

  • Show me your last investigation: when the allegation was received, what you did that day to protect the patient, and when the investigation was completed.
  • What did you do with the employee while the investigation was open?

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