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Patient Acceptance, Referral Intake, and Public Information About Services

Sets out how the Agency receives referrals, decides whether it can accept a patient, applies the same acceptance criteria to every referral, records every referral it does not accept with the reason, serves only the counties it is authorized to serve, and keeps its public description of services accurate.

Preview: full text with a package
About this policy
Policy number
GA-HH-ADM-01
Version
1.0
Main rule
Ga. Comp. R. & Regs. 111-8-31-.09
Library
Georgia home health · 56 policies
Category
Service delivery
Sections
18

In short

  • Pass every referral to intake at once. Intake writes it on the referral form the same day.
  • We can only accept patients who live in our counties: Fulton and DeKalb Counties.
  • Only the supervising nurse decides whether we accept a patient, using the same criteria for everyone.
  • We never turn anyone away because of age, sex, race, religion, national origin, disability, or ability to pay.
  • Describe our services only as the official services statement does. Do not promise services we do not offer.

What's inside

18 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (Ga. Comp. R. & Regs. 111-8-31-.09)
  • 5. Receiving a Referral
  • 6. Acceptance Criteria
  • 7. Making and Communicating the Decision
  • 8. The Non-Admission Log and Program Evaluation
  • 9. Public Information About Services
  • 10. Annual Review of This Policy
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • Walk me through what happens when you receive a referral. Who decides whether to accept the patient, and on what basis?
  • Show me your log of patients not accepted, with the reasons.

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