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Staffing and Staff Qualifications

Requires the Agency to employ enough qualified staff to deliver every service in its service agreements, sets the minimum qualifications for nurses, personal care assistants, companions and sitters, and supervisors in each service category, describes how staff are hired and assigned, and tells the office what to do when an unexpected staff shortage means a visit cannot be covered.

Preview: full text with a package
About this policy
Policy number
GA-HC-HR-01
Version
1.0
Main rule
Ga. Comp. R. & Regs. 111-8-65-.09(5)
Library
Georgia home care · 49 policies
Category
Human resources
Sections
18

In short

  • Only do the tasks you are qualified and trained for. Companions do not give personal care. Aides do not do nursing.
  • If you are asked to do a task outside your role, say no politely and call the office before the visit ends.
  • Tell the office as early as possible if you cannot work a visit, so the client can be told and covered.
  • If no one can cover a visit, the office tells the client and offers to refer them to another provider.
  • Keep your license or certificate current and tell the office before it expires.

What's inside

18 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (Ga. Comp. R. & Regs. 111-8-65-.09(5))
  • 5. Minimum Qualifications for All Staff
  • 6. Qualifications by Service Category
  • 7. What Staff May Not Do Outside Their Qualifications
  • 8. Hiring Procedure
  • 9. Assigning Staff and Planning Staffing
  • 10. When a Visit Cannot Be Covered
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • Show me how you decide that a caregiver is qualified for the tasks on a client's service plan.
  • For this personal care assistant, which of the four qualification routes in 111-8-65-.09(5)(c) did she meet, and where is the evidence?

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