Scope of Services and Types of Clients Served

Defines the private home care services the Agency offers, the categories it is licensed for, the types of clients it serves and does not serve, where services are delivered, and the services that are outside a private home care provider license, so that no client is offered a service the Agency cannot lawfully and reliably deliver.

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About this policy

Policy number: GA-HC-SVC-01
Version: 1.0
Main rule: Ga. Comp. R. & Regs. 111-8-65-.09(1)
Library: Georgia home care · 49 policies
Category: Service delivery
Sections: 21

In short

The Agency provides only the service categories it is licensed for: companion or sitter services and personal care services.
Do only the tasks in the client's service plan and within your own qualifications.
We do not provide therapy, medical social services or home health agency services.
If a client asks for something we do not do, politely say no and call the office before you leave.
Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern. After hours, call (404) 555-0199.

What's inside

21 sections. The full text comes with the One-time Policy Pack.

Full text with a package

Terms of Reference
1. Purpose
2. Scope
3. Definitions
4. Policy Statement (Ga. Comp. R. & Regs. 111-8-65-.09(1))
5. Service Categories
6. Services Available Within the Categories
7. Types of Clients Served
8. Clients the Agency Does Not Accept
9. Services Outside the License
10. Contracted Services
11. Hours, Area and Languages
12. Adding or Stopping a Service Category
13. Telling Clients and Staff About the Scope of Services
14. Responsibilities
15. Records and Compliance Monitoring
16. Staff Training
17. References
18. Related Policies and Forms
19. Approval
20. Revision History

An inspector may ask

Which service categories are you licensed for, and which do you actually provide?
Show me your written policy that defines your scope of services and the types of clients you serve.

Georgia home care

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Rules it follows

Ga. Comp. R. & Regs. 111-8-65-.09(1)Ga. Comp. R. & Regs. 111-8-65-.09(2)Ga. Comp. R. & Regs. 111-8-65-.10(1)Ga. Comp. R. & Regs. 111-8-65-.10(2)Ga. Comp. R. & Regs. 111-8-65-.03(c), (n), (p), (q)Ga. Comp. R. & Regs. 111-8-65-.07Ga. Comp. R. & Regs. 111-8-65-.11(2)O.C.G.A. §31-7-300O.C.G.A. §31-7-305O.C.G.A. §31-7-307

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