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Client Funds, Property, and Bonding

Requires written authorization in the service agreement before any staff member handles a client's money for shopping, bill paying or other home management, requires any employee with unlimited access to a client's personal funds to be bonded through the Agency, and sets the controls on receipts, cards, keys, gifts and the client's property that protect clients from financial exploitation.

Preview: full text with a package
About this policy
Policy number
GA-HC-ETH-02
Version
1.0
Main rule
Ga. Comp. R. & Regs. 111-8-65-.03(g)
Library
Georgia home care · 49 policies
Category
Ethics
Sections
17

In short

  • Only handle a client's money if the service agreement authorizes it in writing.
  • Count the money with the client, get a receipt for every purchase, and return the change and receipt.
  • Record every errand on the transaction record and ask the client to initial it.
  • Never borrow, mix client money with yours, keep a PIN, or accept money, valuables or loans as gifts.
  • Report missing money or property, or any sign of financial exploitation, to the office the same day.

What's inside

17 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (Ga. Comp. R. & Regs. 111-8-65-.03(g))
  • 5. Authorizing Access to Funds
  • 6. Handling Money on an Errand
  • 7. Cards, Keys and Information
  • 8. Gifts and Property
  • 9. Reviewing Transactions and Responding to Loss
  • 10. Responsibilities
  • 11. Records and Compliance Monitoring
  • 12. Staff Training
  • 13. References
  • 14. Related Policies and Forms
  • 15. Approval
  • 16. Revision History

An inspector may ask

  • Which clients receive home management services that involve their money? Show me the written authorization in the service agreement.
  • Do any staff have unlimited access to a client's funds? Show me the evidence of bonding.

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