Contracted Services and Professional Management Responsibility
Sets out how the Agency uses contractors without giving up responsibility: which services must be provided directly, the terms every written agreement must contain, special California contract terms (Medical Director contracts, off-site record storage, record destruction), checks before signing, oversight during the contract, and the contract register.
About this policy
- Policy number
- CA-HSP-CON-01
- Version
- 1.0
- Main rule
- Cal. Health & Safety Code §1749(d)
- Library
- California hospice · 60 policies
- Category
- Business
- Sections
- 18
In short
- The Agency stays responsible for every service a contractor provides to our patients.
- Every contract is in writing and requires qualified staff, care under the plan of care, and background checks.
- Contracted staff follow the patient's plan of care and write their notes on the day of the visit.
- Contractors never counsel patients on choosing hospice or sign them up.
- Report any problem with a contractor's care to the Director of Patient Care Services.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (Health & Safety Code §§1749(d), 1746(k); 42 CFR §418.100(e))
- 5. Services the Agency Provides Directly
- 6. What Every Agreement Must Say
- 7. Special California Contract Terms
- 8. Before Signing
- 9. Oversight During the Contract
- 10. Contract Register
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- Which services do you provide under contract, and with whom?
- Show me a contract and where it says services are authorized by you, furnished by qualified personnel and delivered under the plan of care.
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