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Scope of Home Care Services and Tasks Aides May Not Perform

Defines the nonmedical home care services the Agency arranges under Cal. Health & Safety Code §1796.12(n), lists the skilled and licensed tasks aides never perform, explains what happens when a client needs a task aides cannot do, and sets how services are described to clients and the public.

Preview: full text with a package
About this policy
Policy number
CA-HC-SVC-02
Version
1.0
Main rule
Cal. Health & Safety Code §1796.12(n)
Library
California home care · 50 policies
Category
Service delivery
Sections
17

In short

  • Do only the tasks in the client's service plan. Our services are nonmedical.
  • Never give injections, give or set up medicine, do wound care, or care for catheters, tubes or oxygen settings.
  • If anyone asks you to do a task you are not allowed to do, say no politely, even if the family or a nurse says it is fine.
  • Tell the office the same day about any request for a task you cannot do. In an emergency, call 911 first.
  • Introduce yourself as a home care aide. Never say you are a nurse.

What's inside

17 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (Cal. Health & Safety Code §1796.12(n))
  • 5. Services the Agency Provides
  • 6. Tasks Aides May Not Perform
  • 7. When a Client Needs a Task Aides Cannot Do
  • 8. Describing Services to Clients and the Public
  • 9. Working Alongside Other Providers
  • 10. Responsibilities
  • 11. Records and Compliance Monitoring
  • 12. Staff Training
  • 13. References
  • 14. Related Policies and Forms
  • 15. Approval
  • 16. Revision History

An inspector may ask

  • What services does your organization provide? Show me your program description.
  • What would your aide do if a client asked her to change a wound dressing or give an insulin shot?

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