Skip to content

Medical Emergencies, Sudden Changes, and Death in the Home

Sets what aides do in a medical emergency (call 911 first, stay with the client, give responders any POLST or prehospital do-not-resuscitate form, then call the office), how sudden changes that are not emergencies are reported the same day, what to do when a client does not answer the door, and what to do when a client appears to have died. Emergency procedures are part of the entry-level safety training required by Cal. Health & Safety Code §1796.44(b)(2).

Preview: full text with a package
About this policy
Policy number
CA-HC-SAF-02
Version
1.0
Main rule
Cal. Health & Safety Code §1796.44(b)(2)
Library
California home care · 50 policies
Category
Service delivery
Sections
19

In short

  • In an emergency, call 911 first, then the office. If you are not sure it is an emergency, call 911.
  • Stay with the client, unlock the door and give the responders any POLST or DNR form and the medication list.
  • Never decide not to call 911, and never decide that a client has died.
  • If a client appears to have died, call 911 and the office, do not move anything, and wait for the responders.
  • Call the office the same day about any sudden change, and write an incident report after any emergency.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (Cal. Health & Safety Code §1796.44(b)(2))
  • 5. Recognizing an Emergency
  • 6. What to Do in an Emergency
  • 7. POLST and Advance Directives
  • 8. Sudden Changes That Are Not Emergencies
  • 9. When the Client Does Not Answer
  • 10. When a Client Appears to Have Died
  • 11. After an Emergency or Death
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • What does an aide do if a client is not breathing or cannot be woken?
  • What does an aide do if the client has a POLST form?

See Cura Core with your agency's name on it.

Choose your state and type of agency, buy your Policy Pack online and get your sign-in by email. Already a customer? Sign in to your portal.