Code of Conduct and Professional Boundaries
Sets the standards of conduct for everyone who works for the Agency: respect for clients and their homes, honesty in visit records and EVV, professional boundaries, no romantic or financial relationships with clients, no use of another person's registration, confidentiality, and how concerns are reported and handled.
About this policy
- Policy number
- CA-HC-ETH-01
- Version
- 1.0
- Main rule
- Cal. Health & Safety Code §1796.38
- Library
- California home care · 50 policies
- Category
- Ethics
- Sections
- 17
In short
- Treat every client and home with respect, and do only the tasks in the service plan.
- No romantic relationships, loans, sales or favors with clients or their families.
- Record visits, times and tasks truthfully, at the time they happen.
- Never work under another person's name or registration number.
- Report any breach of this code to your supervisor the same day.
What's inside
17 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (Cal. Health & Safety Code §1796.38)
- 5. Conduct in the Client's Home
- 6. Professional Boundaries
- 7. Honesty in Records and Time
- 8. Confidentiality
- 9. Reporting Concerns and Discipline
- 10. Responsibilities
- 11. Records and Compliance Monitoring
- 12. Staff Training
- 13. References
- 14. Related Policies and Forms
- 15. Approval
- 16. Revision History
An inspector may ask
- What do your aides learn about boundaries with clients and their families?
- What would you do if you learned an aide had borrowed money from a client?
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