Client Money, Property, and Gifts
Sets strict rules for any contact staff have with clients' money and property: written authorization before an aide shops or runs errands, receipts and a transaction record for every purchase, no access to bank cards, PINs, checks or accounts, no gifts of money or value, no role in a client's will or finances, and same-day reporting and a mandated report when financial abuse is suspected.
About this policy
- Policy number
- CA-HC-ETH-02
- Version
- 1.0
- Main rule
- Cal. Welf. & Inst. Code §15610.30
- Library
- California home care · 50 policies
- Category
- Ethics
- Sections
- 17
In short
- Only handle a client's money for errands the client authorized in writing.
- Count the money with the client, get a receipt for everything, and return the change and receipt.
- Never use a client's cards, PINs, checks or accounts.
- Do not accept money, valuables or loans, and never be named in a client's will or finances.
- Report missing money or signs of financial abuse the same day, and make the required abuse report.
What's inside
17 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (Cal. Welf. & Inst. Code §15610.30)
- 5. Authorizing Errands
- 6. Handling Money on an Errand
- 7. Cards, Checks, Accounts and Documents
- 8. Gifts, Wills and Personal Benefit
- 9. Missing Money or Property and Suspected Financial Abuse
- 10. Responsibilities
- 11. Records and Compliance Monitoring
- 12. Staff Training
- 13. References
- 14. Related Policies and Forms
- 15. Approval
- 16. Revision History
An inspector may ask
- Do your aides shop for clients? How do you account for the money?
- What happens if a client says money is missing?
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