Changes in Condition and Coordination with Family and Health Care Providers
Requires aides to observe and report changes in a client's condition, home or needs within the time frames the Agency sets as its own standard, requires supervisors to respond, update the service plan and refer the client to a physician or licensed home health agency when needs move beyond non-medical care, and sets the rules for sharing information with family and health care providers.
About this policy
- Policy number
- CA-HC-SP-02
- Version
- 1.0
- Main rule
- Cal. Health & Safety Code §1796.12(n)
- Library
- California home care · 50 policies
- Category
- Service delivery
- Sections
- 18
In short
- In an emergency, call 911 first, then the office.
- Report suspected abuse or neglect at once, and make your own report as the law requires.
- Report a fall, new pain, new confusion, fever or a missed medication by phone before you leave the home.
- Report gradual changes and problems in the home the same day.
- You observe and report. Never give medical advice or decide on treatment.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (Cal. Health & Safety Code §1796.12(n))
- 5. What Aides Report, and How Fast
- 6. How the Supervisor Responds
- 7. Reports from the Client, Family or Others
- 8. Coordinating with Family and Other Providers
- 9. When Needs Move Beyond Non-Medical Care
- 10. Changes That May Signal Abuse or Neglect
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- What would an aide do if this client seemed more confused than usual today?
- Show me a change in condition report and what the supervisor did about it.
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