Infection Prevention and Control Program
Sets the Agency’s infection prevention and control program: who leads it, standard and transmission-based precautions in the home, bag technique and equipment cleaning, the agency-wide surveillance log and how it feeds the QAPI program, education for staff, contractors, patients and families, reporting of the District’s notifiable diseases, outbreaks among patients or staff, home sharps and waste, and the extra standards for an Agency inpatient facility.
- Policy number
- DC-HSP-IC-01
- Version
- 1.0
- Main rule
- 42 CFR §418.60
- Library
- Washington, DC hospice · 60 policies
- Category
- Infection control
- Sections
- 21
In short
- Clean your hands before and after every patient contact and after removing gloves.
- Use standard precautions with every patient, and the extra precautions written in the plan of care.
- Clean shared equipment after each patient and keep your bag closed on a clean barrier.
- Record each patient infection on the infection log and tell the infection control lead.
- Tell the lead at once about any disease DC Health must be told about, or two or more similar infections.
- Do not make visits if you have fever, vomiting, diarrhea or a new cough.
Terms of Reference
This section sets out the standing under which this policy is issued, who owns it, who is bound by it, and how it is kept current. It is not itself a procedure. The obligations begin at Section 1.
| Item | Detail |
|---|---|
| Issued by | The governing body of Sample Agency, LLC |
| Document owner | Robin Sample, RN, Supervising Nurse, as infection control lead, with Lee Sample, Quality program lead |
| Authority | Adopted under 42 CFR §418.60 (infection control) and, if the Agency provides inpatient care directly, §418.110(j)-(l), and the District’s communicable and reportable disease rules (22-B DCMR Chapter 2, in particular §§201, 202 and 214). The District does not issue a hospice license and has no hospice rule on infection control. |
| Applies to | All employees, contracted staff and volunteers who have contact with patients or their homes, and the patients and families the Agency teaches. |
| Status | Mandatory. |
| Not covered here | Bloodborne pathogens and exposure incidents (Policy DC-HSP-IC-02). Staff health screening, TB testing and vaccinations (Policy DC-HSP-HR-05). Emerging infectious disease planning (Policy DC-HSP-EP-01). |
| Review | Reviewed by the document owner at least every 12 months, and within 30 days of any amendment to a rule cited in the References section or of the District adopting hospice licensing rules. Each review is recorded in the Revision History. |
| Amendment | Any change requires the approval of the governing body and the issue of a new version number. Superseded versions are retained for at least six years. |
| Distribution | Master copy in the policy manual. Each person receives it at orientation. |
| Questions | Direct to the document owner on (202) 555-0100 or office@example.com. |
1. Purpose
This policy protects patients, families, visitors and staff of Sample Agency, LLC (the "Agency") by preventing and controlling infections and communicable diseases, finding problems early, and acting on them as part of the Agency’s quality program.
2. Scope
This policy covers infection prevention and control in every setting where the Agency provides care, the Agency office, and any Agency inpatient facility.
3. Definitions
The following terms have the meanings given below when used in this policy.
| Term | Meaning |
|---|---|
| Standard precautions | The basic infection prevention practices used with every patient whether or not infection is known: hand hygiene, personal protective equipment (PPE) based on expected exposure, respiratory hygiene and cough etiquette, safe injection practices, safe handling of sharps, and cleaning of equipment and surfaces (Agency definition, following CDC guidance). |
| Transmission-based precautions | Contact, droplet and airborne precautions added to standard precautions for patients known or suspected to have infections spread in those ways. |
| Infection control lead | The clinical manager, who leads the program day to day (Agency designation). |
| Outbreak | "the occurrence of an illness of public health importance, when the occurrence is in unusual numbers or under unusual circumstances" (22-B DCMR §299.1). |
| Director | For the District’s reportable disease rules, the "Director, District of Columbia Department of Health" (22-B DCMR §299.1). |
| Clinical manager | The registered nurse the governing body designates to direct nursing services: Robin Sample, RN, Supervising Nurse. When the clinical manager is not available, the alternate clinical manager, Casey Sample, RN, Alternate Supervising Nurse, acts. This is an Agency designation; nursing is provided by or under the supervision of a registered nurse (42 CFR §418.64(b)(1)). |
| District hospice licensure | The District of Columbia does not issue a hospice license. D.C. Code §44-501(a)(8) defines a hospice, but the District has adopted no hospice licensing rules, and D.C. Code §44-502(c) provides that facilities and agencies that were not subject to licensure before February 24, 1984 "may operate without a license until 6 months after the adoption of applicable rules". The Agency therefore operates as a Medicare-certified hospice under 42 CFR Part 418, holds a Certificate of Need where D.C. Code §44-406 requires one, and follows the District laws that apply to every hospice. If the District adopts hospice licensing rules, this manual is reviewed at once. |
| Agency | Sample Agency, LLC, a Medicare-certified hospice serving patients in the District of Columbia. Its Medicare CMS Certification Number (CCN) is 000000; the license number field of the Agency profile holds the CCN because the District issues no hospice license number. |
| Patient | A person who has elected hospice care from the Agency. 42 CFR Part 418 says "patient" and 29 DCMR §939 says "beneficiary"; the two mean the same person here. |
| Representative | "An individual who has the authority under State law (whether by statute or pursuant to an appointment by the courts of the State) to authorize or terminate medical care or to elect or revoke the election of hospice care on behalf of a terminally ill patient who is mentally or physically incapacitated. This may include a legal guardian." (42 CFR §418.3). In the District this includes a person who may make health-care decisions for the patient under the Health-Care Decisions Act (D.C. Code §21-2201 et seq.), such as an attorney in fact under a durable power of attorney for health care or a surrogate under D.C. Code §21-2210 (Policy DC-HSP-PR-03). |
| Interdisciplinary group (IDG) | The group designated by the Agency that includes at least a doctor of medicine or osteopathy, a registered nurse, a social worker, marriage and family therapist or mental health counselor, and a pastoral or other counselor, and that plans, provides and supervises each patient’s care (42 CFR §418.56(a)). If the Agency is enrolled in DC Medicaid, the team also includes a licensed clinical social worker (LICSW) (29 DCMR §939.4(b)). |
| DC Medicaid | The District’s Medicaid program, administered by the Department of Health Care Finance (DHCF). Duties marked "if the Agency is enrolled in DC Medicaid" apply only when the Agency is enrolled as a DC Medicaid adult hospice provider under 29 DCMR §939. |
| Agency standard | A requirement the Agency sets for itself. It is not a District or federal rule, and the policy says so wherever one is used. |
4. Policy Statement (42 CFR §418.60)
"The hospice must maintain and document an effective infection control program that protects patients, families, visitors, and hospice personnel by preventing and controlling infections and communicable diseases." (42 CFR §418.60). The Agency "must follow accepted standards of practice to prevent the transmission of infections and communicable diseases, including the use of standard precautions" (§418.60(a)), maintain "a coordinated agency-wide program for the surveillance, identification, prevention, control, and investigation of infectious and communicable diseases" that is "an integral part of the hospice’s quality assessment and performance improvement program" (§418.60(b)), and "provide infection control education to employees, contracted providers, patients, and family members and other caregivers" (§418.60(c)).
5. Leadership of the Program
The infection control lead plans the program each year with the QAPI lead, reviews surveillance data every month, investigates clusters, updates procedures when CDC guidance changes, decides on precautions for individual patients, and reports to the QAPI program at every meeting (Agency standard). The governing body receives the infection control report at least yearly as part of the QAPI report (Policy DC-HSP-QA-01).
6. Standard and Transmission-Based Precautions
Every staff member follows standard precautions with every patient (42 CFR §418.60(a)):
- Hand hygiene with alcohol-based hand rub or soap and water before and after patient contact, before clean or aseptic tasks, after contact with body fluids, after removing gloves and after touching the patient’s surroundings. Soap and water are used when hands are visibly soiled and after caring for a patient with diarrhea that may be infectious.
- PPE chosen for the task: gloves for contact with body fluids, mucous membranes or broken skin; gowns, masks and eye protection when splashes or sprays are likely (Policy DC-HSP-IC-02).
- Respiratory hygiene: staff with respiratory symptoms do not make visits (Policy DC-HSP-HR-05); patients and family members with coughs are offered masks and tissues.
- Safe injection practice: one needle and one syringe, one time; single-dose vials for one patient only; sharps into a sharps container at once.
- Transmission-based precautions are added when the nurse knows or suspects an infection that spreads by contact (for example C. difficile, scabies or a multidrug-resistant organism), droplets (for example influenza) or the airborne route (for example tuberculosis or measles), following current CDC guidance. The precautions and the PPE needed are written in the plan of care so every visitor uses them (Agency standard).
7. Bag Technique, Equipment and the Home Environment
- The nursing bag is kept closed, placed on a clean barrier away from children and pets, and opened only after hand hygiene; items that have been in the home are cleaned before they go back in the bag (Agency standard).
- Reusable equipment such as stethoscopes, blood pressure cuffs and thermometers is cleaned with an EPA-registered disinfectant after each patient; for patients on contact precautions, dedicated equipment is left in the home (Agency standard).
- Staff teach families how to clean surfaces, launder soiled linen, store supplies, care for catheters and wounds, and dispose of waste safely.
- Aides are assessed at supervisory visits on "Complying with infection control policies and procedures" (42 CFR §418.76(h)(3)(iv); Policy DC-HSP-AIDE-01).
8. Surveillance and the Infection Surveillance Log
The program must include "A method of identifying infectious and communicable disease problems" and "A plan for implementing the appropriate actions that are expected to result in improvement and disease prevention" (42 CFR §418.60(b)(2)).
- Nurses record on Form DC-HSP-IC-01-A each patient infection that is new after admission or present on admission and needs treatment or precautions: urinary tract infection, respiratory infection including pneumonia, influenza and COVID-19, skin and wound infection, bloodstream or line infection, C. difficile, and colonization or infection with a multidrug-resistant organism (Agency standard).
- Staff illnesses that may be work-related or may spread to patients are recorded in the same log, without names, under Policy DC-HSP-HR-05.
- Each month the infection control lead counts infections, looks for clusters by type, staff member, location or facility, and compares with earlier months (Agency standard).
- When a problem is found, the lead investigates (practices, equipment, staff, contacts), writes an action plan, and the QAPI program tracks it until the data show improvement (42 CFR §418.60(b); §418.58).
9. Reporting the District’s Notifiable Diseases
District rules list the communicable diseases that must be reported to the Director of DC Health and how fast (22-B DCMR §201). "The physician, veterinarian, or other person in charge of a communicable disease case shall report the case to the Director within the period of time required and in the manner prescribed in § 201." (22-B DCMR §202.1).
| Group of diseases | How and when |
|---|---|
| Diseases in §201.1 (for example diphtheria, hepatitis A, measles, invasive meningococcal disease, pertussis, novel influenza A, "An outbreak that may be of public health concern", and "An emerging infectious disease or an unusual occurrence of any disease") | By telephone "immediately upon provisional diagnosis or the appearance of suspicious symptoms, and confirmed in writing within twenty-four (24) hours" (§201.1) |
| Diseases in §201.2 (for example invasive Haemophilus influenzae disease, invasive streptococcal infection, tetanus) | In writing "within twenty-four (24) hours after provisional diagnosis or the appearance of suspicious symptoms" (§201.2) |
| Diseases in §201.3 (for example acute hepatitis B and C, HIV infection, legionellosis, salmonellosis, shigellosis, tuberculosis) | In writing "within forty-eight (48) hours after diagnosis or the appearance of suspicious symptoms" (§201.3) |
| COVID-19 | Electronically "immediately upon a laboratory-confirmed diagnosis" by antigen, nucleic acid amplification or PCR test (§201.4) |
The full current list is kept with this policy and checked against 22-B DCMR §201 every year. When a patient has or is suspected to have a reportable disease, the nurse tells the infection control lead and confirms with the attending or hospice physician that the case has been reported. Where the Agency is the person in charge of the case, or the disease is found among Agency patients or staff with no other reporter, the infection control lead reports it to DC Health on the approved form with the information in 22-B DCMR §202.9, using DC Health’s disease reporting channels published on its website (Agency standard). Any change in the location of a case is reported "within twenty-four (24) hours of the change" (§202.12). Deaths from the diseases in 22-B DCMR §214.1 are handled under Policy DC-HSP-DTH-01.
10. Outbreaks
If two or more patients or staff have the same infection within a short period in a way that suggests spread (for example in one facility or on one nurse’s caseload), the infection control lead treats it as a possible outbreak: it is reported to DC Health as §201.1 requires for "An outbreak that may be of public health concern", the affected facility is told, precautions are strengthened, affected staff are restricted under Policy DC-HSP-HR-05, and the QAPI program follows the response (Agency standard). A large or emerging outbreak triggers the emerging infectious disease annex of the emergency plan (Policy DC-HSP-EP-01).
11. Sharps and Waste in the Home
- Sharps used by staff go into a puncture-resistant sharps container at once (Policy DC-HSP-IC-02). The Agency supplies a sharps container to any home where sharps are used and teaches the family to keep it out of reach of children (Agency standard).
- Full containers are closed and disposed of through the Agency’s sharps disposal arrangement or as the supplier directs; staff do not carry loose sharps (Agency standard).
- Dressings and other household waste soiled with body fluids are bagged and placed in household trash unless they would release liquid blood when compressed, in which case staff handle them as regulated waste under Policy DC-HSP-IC-02.
12. Education
Infection control education is given to "employees, contracted providers, patients, and family members and other caregivers" (42 CFR §418.60(c)). Staff and contractors receive it at orientation and every year (Policy DC-HSP-HR-01). Patients and families receive teaching at admission and when a new risk arises (for example a new catheter, wound or infection), recorded in the clinical record.
13. If the Agency Provides Inpatient Care Directly
If the Agency provides inpatient care directly, the unit "must maintain an infection control program that protects patients, staff and others by preventing and controlling infections and communicable disease as stipulated in § 418.60" (42 CFR §418.110(j)), "must provide a sanitary environment by following current standards of practice, including nationally recognized infection control precautions" (§418.110(k)), and "must have available at all times a quantity of clean linen in sufficient amounts for all patient uses", handled, stored, processed and transported so as to prevent the spread of contaminants (§418.110(l)). The procedures are in Policy DC-HSP-FAC-03.
14. Responsibilities
Each role named below carries the duties shown.
| Role | Responsibility |
|---|---|
| Robin Sample, RN, Supervising Nurse | Leads the program, reviews the log monthly, investigates clusters, makes or confirms notifiable disease reports and reports to QAPI. |
| Lee Sample, Quality program lead | Integrates infection data and action plans into the QAPI program. |
| Nurses | Assess for infection, start precautions, record infections in the log, teach families and report notifiable diseases to the lead. |
| All staff and volunteers | Follow standard precautions, do not work while infectious, and report exposures and illness. |
| Pat Sample, Administrator | Provides supplies, PPE and disposal arrangements, and makes sure contracts require contractors to follow this policy. |
15. Records and Compliance Monitoring
The program keeps the infection surveillance log, monthly analyses, investigation reports and action plans, notifiable disease reports, education records and the yearly program review for at least six years (Agency standard). Each quarter the lead observes hand hygiene and bag technique on a sample of visits and reports the results to the QAPI program (Agency standard).
16. Staff Training
All staff, contractors and volunteers receive infection control training at orientation and yearly, covering hand hygiene, PPE, precautions, bag technique, cleaning, respiratory hygiene and when not to work (Agency standard; Policy DC-HSP-HR-01). Nurses also receive training on the District’s reportable disease rules.
17. References
This policy implements the following authorities.
- 42 CFR §418.60, Infection control
- 42 CFR §418.58, Quality assessment and performance improvement
- 42 CFR §418.76(h)(3)(iv), Aide supervision: infection control
- 42 CFR §418.110(j)-(l), Inpatient unit: infection control, sanitary environment, linen
- 22-B DCMR §201, Communicable disease surveillance
- 22-B DCMR §202, Reporting occurrences
- 22-B DCMR §214, Deaths of affected persons
- 22-B DCMR §299, Definitions
- Centers for Disease Control and Prevention, infection control guidance for health care personnel (guidance, not a rule)
18. Related Policies and Forms
The following documents are read together with this policy.
| Reference | Title |
|---|---|
| Form DC-HSP-IC-01-A | Infection Surveillance Log |
| Policy DC-HSP-IC-02 | Bloodborne Pathogens Exposure Control Plan |
| Policy DC-HSP-HR-05 | Staff and Volunteer Health Screening, Immunizations and Work Restrictions |
| Policy DC-HSP-HR-01 | Orientation, In-Service Training and Competency |
| Policy DC-HSP-QA-01 | Quality Assessment and Performance Improvement and the Quality Management Committee |
| Policy DC-HSP-QA-02 | Incident Reporting, Internal Investigation and Learning From Adverse Events |
| Policy DC-HSP-EP-01 | Emergency Preparedness Program |
| Policy DC-HSP-FAC-03 | Hospice Inpatient Unit Operations |
| Policy DC-HSP-AIDE-01 | Hospice Aide and Homemaker Services |
| Policy DC-HSP-DME-01 | Medical Supplies and Durable Medical Equipment |
| Policy DC-HSP-DTH-01 | Death at Home, Pronouncement of Death and Post-Death Care |
| Policy DC-HSP-CON-01 | Contracted Services and Professional Management Responsibility |
| Policy DC-HSP-GOV-04 | Reporting Adverse Events and Required Notices to DC Health, SHPDA and CMS |
| Policy DC-HSP-SAF-01 | Staff Safety, Home Safety and Emergencies in the Home |
19. Approval
This policy is adopted by the governing body of Sample Agency, LLC. The effective date, the person who approved it, and the date of approval are shown in the header block and recorded in the signature lines below.
20. Revision History
Every version of this policy, the date it took effect, a summary of what changed, and who approved it is recorded below. Where a rule cited in the References section is amended, the amendment is recorded in this table and a new version of this policy is issued.
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