Scope of Services and Services Offered

In short

• We provide only the services our governing body has approved: companion or sitter services and personal care services.
• We always provide skilled nursing with our own nurses, plus at least one other therapy or care service with our own staff.
• Every service has its own written policy. Follow it, and do only the services in the patient’s plan of care.
• Never promise a patient or referral source a service, visit time, or start date we cannot deliver. Ask the office first.
• If a patient needs something we do not provide, tell the nurse case manager so we can help find another provider.