Patient Rights and Responsibilities

Sets out the rights and responsibilities of every patient under 22-B DCMR §3912, the added rights of DC Medicaid personal care aide and EPD Waiver beneficiaries, and, if the Agency is Medicare-certified, the federal patient rights in 42 CFR §484.50; requires one combined written statement given and explained before care starts, a signed acknowledgment, public availability, and daily practices that make each right real.

Preview: full text with a package

About this policy

Policy number: DC-HH-PR-01
Version: 1.0
Main rule: 22-B DCMR §3912
Library: Washington, DC home health · 58 policies
Category: Client rights
Sections: 25

In short

Every patient gets our written rights statement and has it explained before any care starts. The patient or representative signs the acknowledgment.
Treat every patient with courtesy and respect. The home is theirs: ask before you move or use anything.
A patient may refuse any care. Explain what may happen, respect the choice, write it down, and tell the nurse the same day.
Patients may complain to us or to DC Health ((202) 442-4779) without fear. Never discourage a complaint or treat a patient differently for making one.
Never ask a patient to sign for a visit or service that did not happen.

What's inside

25 sections. The full text comes with the One-time Policy Pack.

Full text with a package

Terms of Reference
1. Purpose
2. Scope
3. Definitions
4. Policy Statement (22-B DCMR §3912)
5. When and How the Rights Are Given
5.1 Steps at the initial visit
5.2 If care must start before the visit can be completed
6. Additional Rights for DC Medicaid and EPD Waiver Beneficiaries
7. Additional Rights If the Agency Is Medicare-Certified
7.1 The state hotline
7.2 Local agencies the patient must be told about
8. Patient Responsibilities
9. Who May Exercise the Patient’s Rights
10. Complaints and Feedback, Including to DC Health
11. Respecting the Rights in Daily Care
12. Public Availability and Posting
13. Patients Who Need Information in Another Way
14. Responsibilities
15. Records and Compliance Monitoring
16. Staff Training
17. References
18. Related Policies and Forms
19. Approval
20. Revision History

An inspector may ask

Show me the statement of patient rights and responsibilities you give at admission, and the signed acknowledgment in this patient’s record.
When and by whom was this patient told about the rights, the complaint process, and the DC Health complaint hotline?

Washington, DC home health

Get it for your agency

All 58 Washington, DC home health policies, filled in with your details, in Word and PDF.

$950one-time · Policy Pack, required

The files are yours to keep. Includes 90 days in the portal with Premium; keep it after that for $99 a month or $990 a year.

Buy the Policy Pack See pricing

Rules it follows

22-B DCMR §391222-B DCMR §3912.122-B DCMR §3912.222-B DCMR §3912.322-B DCMR §3912.422-B DCMR §3912.522-B DCMR §3912.622-B DCMR §3913.222-B DCMR §3913.322-B DCMR §3905.222-B DCMR §3907.1129 DCMR §5014.129 DCMR §5014.229 DCMR §5014.329 DCMR §5014.429 DCMR §5014.529 DCMR §4222.11D.C. Code §21-2204D.C. Code §21-2205D.C. Code §21-2206D.C. Code §21-221042 CFR §484.5042 CFR §484.50(a)42 CFR §484.50(b)42 CFR §484.50(c)42 CFR §484.50(e)(2)42 CFR §484.110(e)

Forms included

DC-HH-PR-01-A Statement of Patient Rights and Responsibilities
DC-HH-PR-01-B Acknowledgment of Rights and Admission Information

Read a sample in full

Guides on this topic

See Cura Core with your agency's name on it.

Choose your state and type of agency, buy your Policy Pack online and get your sign-in by email. Already a customer? Sign in to your portal.

Get started Sign in