Emergency Preparedness and Continuity of Services

The Agency's own emergency plan for keeping clients safe and services going during severe weather, power outages, disease outbreaks, office closures and other emergencies: client priority levels, each client's emergency plan, the communication tree, on-call coverage, staff safety, and an annual test. No District rule requires a home support agency to have an emergency preparedness plan and no federal Medicare rule applies; the plan builds on the emergency parts of the service agreement and service plan that Chapter 99 does require.