Director, Acting Director, and Client Service Coordinator
Sets out how the Director is designated, the Director's qualifications and duties, the written designation of an Acting Director, when a registered nurse Client Service Coordinator is required and what that nurse does, on-call coverage outside business hours, and the notices DC Health must receive when the Director changes.
About this policy
- Policy number
- DC-HC-GOV-02
- Version
- 1.0
- Main rule
- 22-B DCMR §9907
- Library
- Washington, DC home care · 50 policies
- Category
- Governance
- Sections
- 18
In short
- The Director, Pat Sample, runs the Agency. When the Director is away, Jo Sample acts as Director.
- Client services are directed by a DC-licensed registered nurse: Robin Sample, RN, the Client Service Coordinator.
- During business hours (Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern) call the office on (202) 555-0100.
- Outside business hours, call (202) 555-0199. Someone on call will answer and can reach a nurse.
- If you cannot reach anyone and a client is in danger, call 911 first.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (22-B DCMR §9907)
- 5. Qualifications of the Director
- 6. Duties of the Director
- 7. Acting Director
- 8. Client Service Coordinator
- 9. On-Call Coverage Outside Business Hours
- 10. Changes, Vacancies and Notices to DC Health
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- Who is your Director, and show me how the Director meets 22-B DCMR §9907.5.
- Show me the Director's written designation of the person who acts in the Director's absence.
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