Quality Assessment and Performance Improvement
The Agency runs a written quality assessment and performance improvement program led by a committee that meets at least twice a year, measures negative client outcomes, staff misconduct complaints, infection control, medication errors, and the appropriateness of complaint responses, and corrects any threat to safety immediately.
About this policy
- Policy number
- TX-QA-01
- Version
- 1.1
- Main rule
- 26 TAC §558.287
- Library
- Texas home care · 46 policies
- Category
- Quality
- Sections
- 15
In short
- Report incidents, near misses, and safety concerns the same day you notice them.
- The goal is to fix the system, not to blame you for one mistake.
- If something threatens a client’s or your own safety, tell Pat Sample right away, don’t wait for a meeting.
- Take part in a quality improvement project if you are asked. Your feedback helps fix real problems.
- Never put a client’s name on quality papers. Use the client number instead.
What's inside
15 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (26 TAC §558.287)
- 5. Procedure
- 6. Measures and Data Sources
- 7. Responsibilities
- 7.1 Staff Training
- 8. Records
- 8.1 Compliance Monitoring
- 9. References
- 10. Related Documents
- 11. Approval
- 12. Revision History
An inspector may ask
- Show me the minutes of your last two QAPI Committee meetings and the dates.
- Which measures do you track, and where is the data for the last period?
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