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Prohibition of Solicitation of Patients

No one acting for the Agency may pay, offer, or accept anything of value for referring or securing a client, and no one may pressure, deceive, or induce a person into choosing the Agency. Marketing is truthful, respects a client’s freedom of choice, and never involves gifts to referral sources or clients beyond nominal value.

Preview: full text with a package
About this policy
Policy number
TX-ETH-01
Version
1.0
Main rule
26 TAC §558.255
Library
Texas home care · 46 policies
Category
Ethics
Sections
14

In short

  • Never pay, offer, or accept money, gifts, or favors for sending a client to us.
  • Do not give clients or families gifts or favors to get them to choose or stay with Sample Home Care Agency, LLC.
  • Clients may choose any provider. Never pressure or mislead anyone into signing up.
  • If anyone offers or asks for anything in return for a referral, tell the office the same day.
  • Only hand out flyers or information about our services that the office has approved.

What's inside

14 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (26 TAC §558.255)
  • 5. Procedure
  • 6. Responsibilities
  • 6.1 Staff Training
  • 7. Records
  • 7.1 Compliance Monitoring
  • 8. References
  • 9. Related Documents
  • 10. Approval
  • 11. Revision History

An inspector may ask

  • Show me your written policy prohibiting solicitation of patients and the staff acknowledgments.
  • Do you pay anyone, inside or outside the Agency, for referrals? Show me how marketing staff are compensated.

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