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Organizational Structure and Lines of Authority

Requires the Agency to keep a current written organizational chart that shows who reports to whom, from the governing body down to every direct care position, and to make it available to surveyors on request.

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About this policy
Policy number
TX-GOV-01
Version
1.1
Main rule
26 TAC §558.242
Library
Texas home care · 46 policies
Category
Governance
Sections
14

In short

  • Know who your supervisor is and who to call when your supervisor is away. Ask the office if you are unsure.
  • Pat Sample runs the agency day to day. When Pat Sample is away, Jo Sample is in charge.
  • Take work directions only from the people you report to, unless a client’s safety is at risk right now.
  • Raise any concern through the person you report to, or through the agency’s complaint process.
  • The chart of who reports to whom is in the office. Ask to see it any time.

What's inside

14 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (26 TAC §558.242)
  • 5. Procedure
  • 6. Responsibilities
  • 6.1 Staff Training
  • 7. Records
  • 7.1 Compliance Monitoring
  • 8. References
  • 9. Related Documents
  • 10. Approval
  • 11. Revision History

An inspector may ask

  • Show me your current organizational chart and the date it was last reviewed.
  • Who is the Alternate Administrator, and where is that designation in writing?

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