Initiation of Care Timeframes
Sets the Agency’s written timeframe for starting care after a referral is accepted, what happens when care cannot start in time, and how the client and referral source are told.
About this policy
- Policy number
- TX-SVC-04
- Version
- 1.0
- Main rule
- 26 TAC §558.294
- Library
- Texas home care · 46 policies
- Category
- Service delivery
- Sections
- 14
In short
- Confirm your schedule as soon as you're assigned a new client's first visit.
- Call the scheduler right away if anything might stop you from making that first visit.
- New clients count on starting care on time, so show up exactly as planned.
- If a client or family wants to change the start date, tell the office. Don't agree to it yourself.
What's inside
14 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (26 TAC §558.294)
- 5. Procedure
- 6. Responsibilities
- 6.1 Staff Training
- 7. Records
- 7.1 Compliance Monitoring
- 8. References
- 9. Related Documents
- 10. Approval
- 11. Revision History
An inspector may ask
- What is your timeframe for initiating care, and where is it written?
- Show me a client whose care started later than planned and how the client and referral source were notified.
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