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Scope of Services and Services Offered

Sets out the home health services the governing body has approved, how the Agency meets the Pennsylvania definition of a home health care agency (skilled nursing plus at least one other therapeutic service, at least one of them provided directly by employees, on a part-time or intermittent basis), how services are added or stopped with 60 days’ written notice to the Department of Health, the annual review of the scope of services and the emergency scope of services, and the basic safety rules for staff working in patients’ homes.

Preview: full text with a package
About this policy
Policy number
PA-HH-CS-01
Version
1.0
Main rule
28 Pa. Code §601.21(b)
Library
Pennsylvania home health · 56 policies
Category
Service delivery
Sections
23

In short

  • We provide only the services the governing body has approved; ask your supervisor if you are unsure whether we offer something.
  • Our care is part-time or intermittent: less than 8 hours a day or 40 hours a week.
  • A new service cannot start until the Department of Health has been told in writing 60 days ahead and has confirmed we are in compliance.
  • In an emergency, call 911 first, then the office on (717) 555-0100 or (717) 555-0199.
  • If you feel unsafe on a visit, leave and call for help. Nurses tell the supervisor before leaving so the patient is not abandoned.

What's inside

23 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (28 Pa. Code §601.21(b))
  • 5. Services the Agency Provides
  • 6. Services the Agency Does Not Provide
  • 7. Service Area and Hours
  • 8. Accepting Only Patients Whose Needs Can Be Met
  • 9. Annual Review of the Scope of Services
  • 10. Adding, Changing, or Stopping a Service
  • 10.1 Adding a new service
  • 10.2 Stopping a service
  • 10.3 Changing how a service is provided
  • 11. Public Information About Services
  • 12. Emergencies in the Home and Staff Safety
  • 13. Responsibilities
  • 14. Records and Compliance Monitoring
  • 15. Staff Training
  • 16. References
  • 17. Related Policies and Forms
  • 18. Approval
  • 19. Revision History

An inspector may ask

  • Which services do you provide directly, and which under arrangement? Show me the written contracts.
  • When did the group of professional personnel last review your scope of services and your emergency scope of services?

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