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Quality Assessment and Performance Improvement and Quarterly Clinical Record Review

Sets up the Agency’s quality assessment and performance improvement (QAPI) program and the Pennsylvania clinical record reviews: a review at least quarterly of a sample of active and closed records, covering direct services and services under arrangement, and a continuing review of each patient’s record for every 60-day period of care (28 Pa. Code §601.22(d)). If the Agency is Medicare-certified, the program also meets every element of 42 CFR §484.65; the Agency runs it for every patient either way.

Preview: full text with a package
About this policy
Policy number
PA-HH-QA-01
Version
1.0
Main rule
42 CFR §484.65
Library
Pennsylvania home health · 56 policies
Category
Quality
Sections
18

In short

  • At least every quarter, nurses and therapists review a sample of active and closed records to check that our policies are followed.
  • Every 60 days each patient’s record is reviewed to decide whether the plan of treatment is right and care should continue.
  • We track falls, medication errors, hospital visits, infections and complaints to find ways to improve.
  • If you see something that puts a patient at risk, tell the supervising nurse at once; it will be fixed right away.
  • You may be asked to help with an improvement project. Your ideas are welcome.

What's inside

18 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (42 CFR §484.65)
  • 5. The QAPI Committee and Meetings
  • 6. Quarterly Clinical Record Review
  • 7. Continuing 60-Day Review of Each Patient
  • 8. What the Program Measures
  • 9. Performance Improvement Activities and Projects
  • 10. Governing Body Responsibilities
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • Show me your last four quarterly clinical record reviews. Who did them, how many records, and were services under arrangement included?
  • How do you review each patient’s record every 60 days to decide whether the plan of treatment is adequate and care should continue?

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