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Protecting Consumers After an Abuse Allegation Against an Employee

Sets out what the Agency does the moment it learns that an employee is alleged to have abused a consumer: protect the consumer, put the employee on an approved plan of supervision or suspend them, get the plan approved by protective services and the Department of Health, bar the employee from consumers if criminal charges are filed, cooperate with investigators, and decide the outcome fairly.

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About this policy
Policy number
PA-HC-ANE-03
Version
1.0
Main rule
35 P.S. §10225.704
Library
Pennsylvania home care · 49 policies
Category
Safeguarding
Sections
17

In short

  • If you are accused of abusing a consumer, you will be removed from that consumer at once and may be suspended or closely supervised.
  • An employee who has worked here at least a year will make unannounced visits to watch your work.
  • Follow every limit in your plan exactly, and do not contact the consumer, the reporter or witnesses about the allegation.
  • If criminal charges are filed, you cannot work with any consumer.

What's inside

17 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (35 P.S. §10225.704)
  • 5. Immediate Steps
  • 6. Contents of a Plan of Supervision
  • 7. If Criminal Charges Are Filed
  • 8. Investigation and Outcome
  • 9. Waiver Participants
  • 10. Responsibilities
  • 11. Records and Compliance Monitoring
  • 12. Staff Training
  • 13. References
  • 14. Related Policies and Forms
  • 15. Approval
  • 16. Revision History

An inspector may ask

  • Show me the plan of supervision for the last employee accused of abuse. Who approved it?
  • Who carried out the random direct observations, and how long had they worked here?

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