Incident Management, Reportable Events, and Waiver Critical Incidents

Requires staff to report every incident to the office at once and in writing the same day; tells the Administrator which events must be reported immediately in writing to the Department of Health under 28 Pa. Code §51.3; and, for waiver participants, sets out critical incident reporting: inform the service coordinator within 24 hours, submit the first section of the report in the state system within 48 hours, and tell the participant within 24 hours. Every incident is reviewed for causes and prevention.