Emergency Preparedness and Continuity of Services

Prepares the Agency to keep consumers safe and services running in storms, floods, extreme heat or cold, fires, power and phone outages, disease outbreaks, staff shortages and other emergencies: a named disaster coordinator and alternate, a yearly hazard review, a priority list of consumers who cannot go without care, an emergency plan for each consumer, a call-down and communication plan, staff duties, Department of Health notice when services are significantly disrupted, waiver back-up plans, and an annual exercise.