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Patient Rights and Responsibilities

Gives every patient, whatever the payer, the rights in 42 CFR §484.50: written notice of rights, responsibilities and the transfer and discharge policies at the initial evaluation visit before care, the Administrator’s complaint contact, the OASIS privacy notice, a signed acknowledgment, notice to a patient-selected representative within 4 business days, the Ohio Department of Health Home Health Hotline, local advocacy agencies, and immediate reporting of suspected abuse, neglect and exploitation under ORC 5101.63.

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About this policy
Policy number
OH-HH-PR-01
Version
1.0
Main rule
42 CFR §484.50
Library
Ohio home health · 59 policies
Category
Client rights
Sections
22

In short

  • Give the patient the rights notice and explain it at the first visit, before any care.
  • Get the patient’s or legal representative’s signature on the acknowledgment. Send the notice to a patient-selected representative within 4 business days.
  • Respect every right: the patient may refuse any care, and must never face reprisal for complaining.
  • Show the patient the Ohio Department of Health Home Health Hotline, 1-800-669-3534, and the local help agencies on the notice.
  • If you suspect abuse, neglect or exploitation, report it right away to the Agency and to Adult Protective Services, 1-855-OHIO-APS (1-855-644-6277).

What's inside

22 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (42 CFR §484.50)
  • 5. Why the Agency Applies the Federal Rights to Every Patient
  • 6. What the Patient Receives Before Care Is Furnished
  • 7. Rights of Every Patient
  • 8. Patients on an Ohio Medicaid Waiver
  • 9. Patient Responsibilities
  • 10. Explaining Rights and Confirming Understanding
  • 11. Representatives and the Exercise of Rights
  • 12. Protecting Rights in Daily Practice
  • 13. Reporting Suspected Abuse, Neglect, or Exploitation
  • 14. Complaints, the State Hotline, and Outside Help
  • 15. Responsibilities
  • 16. Records and Compliance Monitoring
  • 17. Staff Training
  • 18. References
  • 19. Related Policies and Forms
  • 20. Approval
  • 21. Revision History

An inspector may ask

  • Show me the rights notice you give patients and the signed acknowledgment for this patient.
  • When during the first visit were the rights explained, and was it before any care was given?

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