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Agency Closure, Change of Ownership, and Continuity of Records

Sets out what the Agency does if it plans to close, stop a service, or change ownership: deciding and notifying regulators and payers, giving patients notice and arranging safe transfers, and making sure clinical, Medicaid and personnel records stay available for the full retention period after the Agency stops operating.

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About this policy
Policy number
OH-HH-GOV-06
Version
1.0
Main rule
42 CFR §484.110(c)(2)
Library
Ohio home health · 59 policies
Category
Governance
Sections
18

In short

  • If the Agency ever closes or changes owners, every patient will get written notice and help moving to another provider.
  • Ohio Medicaid patients get at least thirty days’ written notice before a service ends, except in the cases the rule lists.
  • Patient records are kept safe and available even after a closure.
  • Never take, destroy or change records, even if the Agency is closing.
  • Direct questions about a closure or sale to the Administrator.

What's inside

18 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (42 CFR §484.110(c)(2))
  • 5. Deciding to Close or Stop a Service
  • 6. Patients
  • 7. Notices to Regulators and Payers
  • 8. Change of Ownership
  • 9. Records After Closure
  • 10. Final Steps
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • If the Agency closed tomorrow, where would its clinical records be kept, and who would you tell?
  • How would you make sure every patient is safely transferred?

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