Skip to content

Patient Rights and Responsibilities

Gives every patient written notice of his or her rights and responsibilities before care starts, applies the 15 rights of G.S. 131E-144.3 to hospice patients as 10A NCAC 13K .0604(a) requires, adds the federal hospice rights of 42 CFR §418.52, gives the business-hours and Division complaint numbers, and keeps proof of delivery in the record.

Preview: full text with a package
About this policy
Policy number
NC-HSP-PR-01
Version
1.0
Main rule
10A NCAC 13K .0604(a)
Library
North Carolina hospice · 60 policies
Category
Client rights
Sections
22

In short

  • Give the written rights notice (Form NC-HSP-PR-01-A) and explain it out loud before any care starts.
  • Use a qualified interpreter if the patient does not understand English well. Do not use children to interpret.
  • Get the signature on Form NC-HSP-PR-01-B. If there is none, write who received it and why there is no signature.
  • Make sure the patient has our business number, the on-call number and the State complaint numbers.
  • Respect every right: privacy, property, refusing care, choosing a doctor and complaining without fear.
  • Report any sign of abuse, neglect or theft to the Administrator right away.

What's inside

22 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (10A NCAC 13K .0604(a))
  • 5. The Rights of Every Patient
  • 5.1 Federal hospice rights
  • 6. Giving the Notice of Rights
  • 7. Contact Numbers Every Patient Receives
  • 8. Patient Responsibilities
  • 9. Protecting Rights in Daily Practice
  • 9.1 Exercising rights for a patient who cannot
  • 9.2 Notice of a change to the Agency's license
  • 9.3 Respect, privacy and freedom from abuse
  • 10. When a Patient Says a Right Was Not Respected
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • Show me how and when this patient received the written notice of rights and responsibilities, and where the signed copy is in the record.
  • Which rights do you give patients, and how do they match G.S. 131E-144.3?

See Cura Core with your agency's name on it.

Choose your state and type of agency, buy your Policy Pack online and get your sign-in by email. Already a customer? Sign in to your portal.

Get startedSign in